70gsm's Official Commitment to Malaysian Players

Responsible Gaming 70gsm — A Complete Guide to Safe & Healthy Gaming in Malaysia

At 70gsm, online entertainment should bring joy — not stress. This Responsible Gaming Guide provides the tools, information, and support you need to ensure your gaming experience remains positive, in control, and enjoyable.

18+ Only Configurable Deposit Limits Session Time Limit 24/7 Support

Gambling can be addictive. Only play with what you can afford to lose.

70gsm Responsible Gaming
18+
Minimum Age Requirement at 70gsm
5
Gaming Management Tools
24/7
Confidential Support Available
RM0
Cost to Activate All Tools

The Six Pillars of Responsible Gaming at 70gsm

The core principles guiding 70gsm's commitment to the wellbeing of every Malaysian player

Smart Budget Management

Set a daily, weekly, or monthly deposit limit directly from your 70gsm account settings. Choose an amount that is genuinely comfortable for you, and the platform will automatically enforce it. Only play with disposable money you can afford to lose — not rent, bills, or savings. Limits can be reduced at any time, but increases require a waiting period for your protection.

Play Time Limits & Reminders

Time flies when you're playing slots or live casino at 70gsm. Enable a playtime limit so the platform sends you a reminder once you've reached your set duration. Taking regular breaks is essential for maintaining clear judgement and ensuring gaming remains entertainment – not a habit that takes over your time.

Reliable Loss Limits

In addition to deposit limits, 70gsm allows you to set a maximum loss limit for a given period. Once this limit is reached, your access to games will be automatically suspended for that period. This feature ensures you never lose more than what you rationally and consciously decided before your session began.

Self-Exclusion — Take a Break When You Need One

Sometimes you just need to step back. 70gsm offers temporary self-exclusion options of 24 hours, 3 days, 7 days, or 30 days – simply choose your preferred duration and the platform will automatically block your access for that period. For more serious situations, permanent self-exclusion is also available. No questions, no judgement – we only want what's best for you.

Age Verification & Minor Protection

70gsm enforces strict age verification during registration to ensure only individuals aged 18 and above can create an account and play. If you discover that a minor is accessing the 70gsm platform, please contact us immediately at [email protected]. Protecting children is a shared responsibility we all have.

Professional Support & Guidance

The 70gsm support team is specially trained to recognise signs of problematic gaming and to provide assistance that is confidential, non-judgmental, and solution-focused. If you or someone you care about needs help, reach out to us 24/7 via live chat, email, or WhatsApp. We are here not to judge — only to help.

An Important Message from 70gsm: This platform provides online entertainment for adults aged 18 and above. Gaming at 70gsm is meant to be a source of enjoyment — not a way to solve financial problems or cope with emotional stress. Gambling can be addictive. If you feel that gaming is beginning to have a negative impact on your life, please use the tools available or contact our support team immediately.

1. What Is Responsible Gaming at 70gsm?

Responsible gaming means enjoying the online casino experience at 70gsm as a form of entertainment — much like watching an EPL match, badminton, or e-sports — while staying mindful of the time and money you can comfortably spend on it. It's not about avoiding gaming altogether, but about playing in a way that doesn't affect your daily life, relationships, work, or your mental and financial health.

At 70gsm, we believe every player deserves to enjoy slots, Live Casino, Video Poker, and all the other games we offer in a safe and controlled environment. That is why we do not simply provide quality games – we also invest in the infrastructure, team training, and technology that empower every Malaysian player to manage their gaming experience wisely and responsibly.

Responsible gaming is a shared commitment between 70gsm and you as a player. We provide the tools, information, and support — and you play your part by using them proactively and being honest with yourself about how gaming affects your life. Together, we can ensure that 70gsm remains a genuinely positive source of enjoyment for you.

Core Principles of 70gsm Responsible Gaming: Only play with money you can afford to lose. Set limits before you play and stick to them. Treat winnings as a bonus, not a source of regular income. Take regular breaks. Never chase losses or play to cover debts.

2. The Difference Between Healthy Entertainment and Problem Gambling

It is important to understand the line between healthy gaming and problematic gambling. This is not a fixed boundary that looks the same for everyone — it varies depending on each individual's financial situation, emotional state, and life circumstances. That said, several general indicators can help you assess where you stand.

2.1 Characteristics of Healthy Recreational Gaming

  • Only play with discretionary funds you can afford to lose entirely — not savings or money set aside for necessities.
  • Treating winnings as a welcome bonus, not as expected income.
  • Able to stop playing at any time without excessive pressure or anxiety.
  • Gaming does not affect work, family relationships, or daily responsibilities.
  • Able to play within pre-set limits without feeling compelled to exceed them.
  • Treat gaming as one of many leisure activities — not your only source of fun or relief.

2.2 Signs That Gaming Is Becoming a Problem

  • Feeling compelled to play with ever-increasing amounts of money to get the same level of enjoyment.
  • Repeatedly attempting to control, cut back, or stop playing without success.
  • Feeling restless, irritable, or unsettled when not playing.
  • Using gaming as an escape from problems or negative emotions such as depression or anxiety.
  • Lying to family members, friends, or employers about how much time and money you have spent on gaming.
  • Borrowing money, selling belongings, or using funds meant for other necessities to finance gambling.
  • Continuing to play despite knowing it is negatively affecting your finances, relationships, or work.

If you recognise yourself in any of the warning signs above, it is not a sign of weakness — it is awareness that calls for action. 70gsm is here to help you take the right steps.

3. Responsible Gaming Management Tools at 70gsm

70gsm provides a range of tools you can activate directly from your account settings at no cost and with no additional conditions. All of these tools are designed to give you full control over your gaming experience:

3.1 Deposit Limit

Set a daily, weekly, or monthly deposit limit in MYR. Once a limit is in place, the 70gsm system will automatically decline any deposit attempt that exceeds it — whether made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX. Limits can be reduced immediately, but increasing a limit requires a 24–72 hour waiting period as an added layer of protection.

3.2 Loss Limit

Set a maximum loss amount you are willing to accept within a day, week, or month. Once this limit is reached, 70gsm will automatically restrict your access to games for the defined period. This prevents you from making impulsive decisions during emotionally vulnerable moments after a losing streak.

3.3 Play Time Limits

Set a maximum duration for each gaming session. 70gsm will send you a reminder as you approach the limit and will end the session once it is reached. This helps you avoid losing track of time — something that happens easily and often without notice when playing slots or live casino.

3.4 Temporary Self-Exclusion

If you need a break from the 70gsm platform, select a self-exclusion period: 24 hours, 3 days, 7 days, 30 days, or 90 days. During this period, your account will be inaccessible and no deposits can be made. You will also not receive any promotional emails or notifications from 70gsm. This exclusion cannot be cancelled before the period ends — by design, to protect you.

3.5 Permanent Self-Exclusion

If you decide to stop playing altogether, the permanent self-exclusion option allows you to close your 70gsm account for good. Any eligible balance will be refunded once the review process is complete. This is a decision we respect fully, and our team will assist with the process without any pressure or persuasion to stay.

How to Access These Tools: Log in to your 70gsm account → Go to Account Settings → Select "Responsible Gaming" → Choose the tool you want to activate. All tools are free and can be activated in under 2 minutes. For assistance, contact 70gsm support via 24/7 live chat.

4. Early Warning Signs to Watch Out For

Problem gambling rarely appears overnight — it typically develops gradually through recognisable stages. Spotting the early signs allows you to act before things become more serious. Here are some warning signals to watch for in yourself while using the 70gsm platform:

  • Obsessive thinking: Frequently thinking about gaming even while doing other things – at work, during family meals, or before going to sleep.
  • Chasing losses: Feeling compelled to keep playing after losses in the hope of "winning back" what you lost — this is one of the most telling warning signs of problematic gambling.
  • Escalating bets: Needing to wager increasingly larger amounts to experience the same level of excitement as before.
  • Neglecting responsibilities: Work performance slipping, bills paid late, or less time spent with family and friends due to hours spent gaming.
  • Secrecy and dishonesty: Hiding transaction records from a partner, family member, or friend; downplaying the amount of time and money spent on gaming.
  • Financial pressure: Borrowing money from friends or family, or using a credit card, to fund gaming at 70gsm or any other platform.
  • Emotional changes: Unstable moods tied to gaming outcomes — extremely elated when winning and deeply distressed when losing.

If you recognise two or more of the signs above in your own behaviour, now is the right time to use the tools provided by 70gsm and consider speaking with our support team or seeking professional help.

5. How to Get Help in Malaysia

Asking for help is a sign of strength, not weakness. If you or someone you know is struggling with problematic gambling, there are several support channels available in Malaysia:

5.1 Direct Support from 70gsm

The 70gsm support team is trained to assist players who feel they need help with responsible gaming. You can reach us via:

  • Live Chat 24/7: Directly through the 70gsm platform or your account — response within 5 minutes.
  • Email: [email protected] — subject line "Responsible Gaming Support" to be handled by our dedicated team.
  • WhatsApp: Round-the-clock support available 24/7 via the number listed on the 70gsm platform.

Our team can help you activate limit tools, manage self-exclusion, or simply listen to your concerns without judgement. All communication is strictly confidential.

5.2 Professional Support Resources in Malaysia

For further professional assistance regarding gambling addiction in Malaysia, you may reach out to:

  • Talian Kasih (15999): A hotline run by the Malaysian Ministry of Women, Family and Community Development, providing 24-hour counselling and social support.
  • Hospital Bahagia Ulu Kinta, Perak: A leading government psychiatric hospital offering treatment for a wide range of mental health conditions, including behavioural addictions.
  • National Anti-Drug Agency (AADK) / Nearest Health Clinic: Providing counselling and referral services for addiction issues, including gambling addiction.
  • Malaysian Mental Health Association (MMHA): Providing resources and referrals to qualified mental health professionals across Malaysia.
Reminder: Seeking help early is always better. Gambling addiction is a treatable condition — not a character flaw. Many Malaysians have faced the same challenges and successfully recovered with the right support.

6. Advice for Family Members & Close Friends

Problematic gambling does not only affect the individual involved — it also impacts their family, partner, and those closest to them. If you feel that someone you care about may be struggling with issues related to online gaming, including on the 70gsm platform, here are some guidelines that may help:

  • Choose the right moment to have the conversation: Avoid bringing this up when the person is in a heightened emotional state — such as right after a big loss or during a stressful moment. Choose a calm, private setting instead.
  • Approach with empathy, not judgment: Express your concerns using "I" statements — for example, "I'm worried about you" — rather than direct accusations, which can put the other person on the defensive.
  • Get informed first: Learn about problem gambling before the conversation so you can offer more effective and empathetic support.
  • Offer support, not solutions: You cannot force someone to change — but you can offer a steady, consistent presence and support throughout their recovery journey.
  • Take care of yourself too: Supporting someone with an addiction can be emotionally draining. Make sure you're also taking care of your own mental and emotional wellbeing.
  • Contact 70gsm on their behalf: With their consent, you may contact 70gsm support for guidance on how to help someone activate the responsible gaming tools on their account.

7. Protection of Children & Minors

70gsm takes the issue of child protection very seriously. Our platform is intended for individuals aged 18 and above only, and we maintain a strict zero-tolerance policy against any access by minors. Below are the protective measures we have in place, as well as ways you can help from home:

7.1 Protection Measures on the 70gsm Platform

  • Mandatory age verification at registration using a valid Malaysian MyKad number or passport.
  • Thorough KYC verification before your first withdrawal is processed.
  • A fraud detection system that identifies usage patterns inconsistent with the registered user's profile.
  • Immediate suspension of any account suspected to be used by a minor.

7.2 How Parents & Guardians Can Help

  • Always protect your 70gsm account with a strong password and never share it with children.
  • Log out of your account after every session, especially if using a device shared with children.
  • Have open conversations with your children about the risks of gambling and why online casino platforms are strictly for adults.
  • Install parental control software on devices used by children to block access to casino websites.
Report Underage Access: If you discover that a minor has accessed or attempted to access the 70gsm platform, please contact us immediately at [email protected]. We will take swift and confidential action.

8. 70gsm's Ongoing Commitment to Responsible Gaming

Responsible gaming at 70gsm is more than just a page on our website — it is a core value woven into every aspect of how we operate. From the way we design our platform interface and train our support team, to the games and promotions we choose to offer — every decision is made with the long-term wellbeing of our players in mind.

70gsm actively monitors usage patterns to identify players who may need support, and our team will proactively reach out when necessary. We also continuously improve the responsible gaming tools and resources we provide, informed by feedback from our player community and the latest developments in player protection.

If you have suggestions on how 70gsm can strengthen our responsible gaming programme, we'd love to hear from you. Reach out to us at [email protected] and help us make 70gsm a more responsible platform for all players in Malaysia.

How to Use 70gsm's Responsible Gaming Tools

A step-by-step guide to activating gaming management tools on your 70gsm account

Deposit Limit

Control the amount you can deposit into your 70gsm account within a given time period.

  • Log in to your 70gsm account
  • Go to Settings → Responsible Gaming
  • Select "Deposit Limit" and set your daily/weekly/monthly limit
  • Enter the amount in RM and confirm
  • Limits take effect immediately
Session Time Limit

Make sure you take regular breaks by setting a time limit for each gaming session.

  • Log in to your 70gsm account
  • Go to Settings → Responsible Gaming
  • Select "Time Limit" and set your session duration
  • Enable a 15-minute reminder before the limit
  • Confirm and save your settings
Loss Limit

Set the maximum amount you are willing to lose within a single gaming session.

  • Log in to your 70gsm account
  • Go to Settings → Responsible Gaming
  • Select "Loss Limit" and choose a time period
  • Enter the loss limit amount in RM
  • Confirm — limit activates immediately
Temporary Self-Exclusion

Take a break from the 70gsm platform for a duration of your choice whenever you need to step away.

  • Log in to your 70gsm account
  • Go to Settings → Responsible Gaming
  • Select "Self-Exclusion" and choose a duration
  • 24 hours / 3 days / 7 days / 30 days / 90 days
  • Confirm — cannot be cancelled before the period ends
Permanent Self-Exclusion

Permanently close your 70gsm account if you decide to stop playing for good.

  • Contact 70gsm support via live chat
  • Submit a request for permanent self-exclusion
  • Eligible balance refund process
  • Verification via email or OTP
  • Account closed – this decision is final
Live Support Assistance

Contact the 70gsm support team directly for personalised assistance with responsible gaming.

  • Open the live chat on the 70gsm platform
  • State "Responsible Gaming" to the agent
  • Trained agents will assist you with full confidentiality
  • Available 24/7, including Malaysian public holidays
  • Alternatively: [email protected] or WhatsApp

Check In With Yourself — Are You Gaming Responsibly?

Take a few minutes to answer the following questions honestly. This is not a diagnosis – it is a personal reflection tool to help you assess your relationship with online gaming at 70gsm.

1. Have you ever bet more than you could afford to lose?

2. Have you ever chased your losses to try to break even?

3. Has gaming ever affected your work, family, or responsibilities?

4. Have you ever borrowed money or used essential funds to play?

5. Do you feel restless or irritable when you are not gaming?

The 70gsm Responsible Gaming Pledge

As a responsible online casino platform, 70gsm makes the following commitment to all Malaysian players:

  • Providing responsible gaming management tools that are fully free and easily accessible.
  • Training all support staff to recognise and respond to signs of problem gambling.
  • Not sending marketing communications to players who have activated self-exclusion.
  • Declining deposits from accounts that have exceeded the player's own self-set limit.
  • Providing links to professional support resources in Malaysia for players who need further assistance.
  • Putting players' long-term wellbeing ahead of short-term profit.
  • Enforcing strict age verification to protect minors.
Contact Us Now
24/7 Live Chat

Response in under 5 minutes. Directly from your 70gsm platform.

[email protected]

Subject your message "Responsible Gaming" for dedicated support.

WhatsApp Support 24/7

Support available around the clock, including Malaysian public holidays.

Recognising the Early Warning Signs of Problem Gambling

Eight warning signs to watch for in yourself or someone you care about

Obsessive Thinking

Constantly thinking about gaming even while at work, during family meals, or before bed at night.

Chasing Losses

Continuing to play after losses in the hope of "winning back" what was lost — this is one of the most dangerous habits in problematic gambling.

Financial Problems

Borrowing money from friends or family, using credit cards, or neglecting bills to fund your gaming.

Concealing Play

Lying to a partner, family member, or friend about the time and money spent gaming on 70gsm or any other platform.

Significant Mood Changes

Feeling elated when winning and deeply stressed, angry, or depressed when losing – your mood dictated entirely by the outcome of your gaming sessions.

Neglecting Relationships

Significantly less time spent with family, a partner, or friends due to time consumed by online gaming.

Escalating Bets

Needing to wager increasingly larger amounts to feel the same excitement or adrenaline rush as before.

Declining Work Performance

Arriving late to work, falling behind on tasks, or losing focus during working hours due to thinking about or secretly playing on your phone.

Five Simple Steps to Start Gaming More Responsibly

Practical steps you can take today to ensure a healthier gaming experience at 70gsm

1
Set a Monthly Entertainment Budget

Decide on a monthly amount in RM that you are comfortable setting aside for online entertainment — including 70gsm. Think of it the same way you would budget for movies or karaoke. Once that amount is spent, stop until the following month.

2
Set a Deposit Limit at 70gsm Now

Don't wait — activate your deposit limit in your 70gsm account settings today, before your next session. Set a limit that reflects your monthly budget. This ensures the decision is made with a clear head, not in the heat of the game.

3
Don't Play to Escape Your Problems

If you are feeling stressed, sad, or anxious — avoid turning to gaming as a way to feel better. This is the fastest way for gaming to become a problem. Reach out to a friend, family member, or find another healthier activity to help you work through your emotions.

4
Take Regular Breaks While Playing

Set a reminder every 30–60 minutes while playing at 70gsm. Stand up, drink some water, stretch, and reassess where you're at. Are you still playing for fun? Or have you started chasing losses? Honesty with yourself is key.

5
Talk to Someone You Trust

If you feel that gaming is starting to affect you negatively, don't carry that burden alone. Talk to your partner, a close friend, or a family member you trust. Or reach out to the 70gsm support team in confidence – we are trained to help without judgement.

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Seek Professional Help If Needed

If the steps above feel insufficient, seeking professional help is a sign of strength and wisdom. Reach out to Talian Kasih (15999) or the nearest mental health clinic in Malaysia for more comprehensive support.

Smart Gaming Budget Management

One of the most important skills in responsible gaming is budget management. At 70gsm, we provide a deposit limit system that puts you in full control — but beyond the platform, it is equally important to have a clear picture of your overall entertainment spending.

Use this straightforward approach: from your monthly income, first set aside all essential expenses — rent, utility bills, food, and savings. What remains and can truly be spent on entertainment — including gaming at 70gsm — is the amount you can afford to lose entirely without affecting your core finances. That is your genuine "entertainment" budget.

Once your entertainment funds for the month are spent, stop. Winnings are a welcome bonus — but never count on them as expected income. Online casino platforms like 70gsm use audited RNG systems — no method or strategy can guarantee consistent wins. Anyone who claims otherwise is misleading you.

Smart Budgeting Tips

Try the "digital envelope" method — allocate your entertainment budget at the start of each month and set the same amount as your deposit limit on 70gsm. Once the limit is reached, enjoy other free leisure activities such as watching Malaysia Super League live streams, playing badminton, or getting into e-sports with friends.

Sample Monthly Budget Plan (Illustrative)
Basic Necessities (rent, bills, food)60%
Savings & Emergencies20%
Other Entertainment (dining out, cinema, sports)10%
Online Gaming (70gsm & others)5%
Varies / Flexible5%

* This is a suggested illustration only. Actual percentages depend on your income, dependants, and lifestyle. Always ensure that spending on online gaming falls firmly within the "can lose entirely without any impact on daily life" category.

FAQ – Responsible Gaming at 70gsm

Answers to the most frequently asked questions about responsible gaming on the 70gsm Malaysia platform

To activate a deposit limit on 70gsm, log in to your account and go to Account Settings → Responsible Gaming → Deposit Limit. Choose either a daily, weekly, or monthly limit, enter the amount in MYR (RM) that you are comfortable with, and confirm. The limit takes effect immediately. Keep in mind that limits can be reduced at any time, but increasing a limit requires a 24 to 72-hour waiting period as an added layer of protection for yourself. If you encounter any difficulties during this process, contact 70gsm support via 24/7 live chat for immediate assistance.

No. A temporary self-exclusion at 70gsm cannot be cancelled or shortened before the chosen period ends. This is an intentional safeguard — once you activate self-exclusion, the decision is final for that period regardless of how you feel afterwards. This ensures that the choice you made with a clear, rational mind is honoured, even when the urge to play feels strong later on. Once the period expires, you may access your account again. However, we encourage you to honestly assess whether you are ready to resume gaming in a healthy way before doing so.

70gsm takes user data protection and privacy seriously. However, if a family member has genuine concerns about a relative's gambling behaviour, we encourage them to reach out to us at [email protected]. Our team will provide general guidance on how to support someone who may be experiencing problem gambling without breaching the account holder's privacy. In critical situations where there are concerns about a person's wellbeing, 70gsm will assess each case individually and take appropriate action in accordance with our player protection policy. The most effective approach is to encourage the individual to contact 70gsm support directly and in confidence.

When you choose permanent self-exclusion at 70gsm, any valid cash balance in your account — not subject to any unfulfilled bonus wagering requirements — will be refunded via the same payment method you used to deposit, whether that is Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or another method. This process typically takes 5 to 10 business days to complete. Any bonus credits that have not met the stipulated wagering requirements are not eligible for withdrawal and will be forfeited. The 70gsm support team will guide you through every step of this process with full respect and no pressure to change your decision.

The responsible gaming tools at 70gsm are fully functional technical systems – not just displays for regulatory compliance. When you set a deposit limit, the 70gsm system will automatically decline any deposit attempt that exceeds that limit, without exception. When self-exclusion is activated, your account is completely blocked from all gaming activity and deposits, and you will not receive any promotional emails during that period. The effectiveness of these tools depends on both parties – 70gsm ensures they work as promised, while you need to use them proactively before problems arise, not after. We always take player feedback on these tools seriously and continue to refine them over time.

Related Documents & Pages on 70gsm

Read other key policies that shape 70gsm's full commitment to Malaysian players

Terms & Conditions

A comprehensive guide to the rights and responsibilities of 70gsm platform users, covering account policies, deposits, withdrawals, bonuses, and game rules — presented clearly and transparently.

Privacy Policy

Find out how 70gsm collects, protects, and uses your personal data in accordance with Malaysia's PDPA 2010. Your privacy is our priority.

Frequently Asked Questions (FAQ)

Answers to all frequently asked questions about 70gsm – from registration, deposits, withdrawals, and bonuses to account security and responsible gaming.

Play Safe & Responsibly with 70gsm!

Register for free today and activate your responsible gaming management tools before starting your first session. Enjoy a welcome bonus of up to RM888 in a smart and controlled way. Terms & conditions apply.

Register Free Now

Join 70gsm — Play for Fun, Safely & Responsibly

70gsm believes the best online casino experience is one that is both enjoyable and responsible. Register now, activate your gaming management tools, and join over 500,000 Malaysian players who already trust 70gsm – playing across more than 200 premium games in a healthy and controlled way!

18+ only. Gambling can be addictive. Play responsibly. Talian Kasih: 15999 | [email protected]

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